Apprenticeship as IT specialist (m/f/d)
First level support - infrastructure & network - fault diagnosis
As an IT specialist, you can take on a wide range of tasks in our IT department in our various teams. At the Service Desk, you will advise and help colleagues with issues relating to our internal systems, set up new hardware and, as first level support, be the first point of contact for problems and errors of all kinds. Depending on your area of specialization, you will then have different tasks in infrastructure and network technology (keyword: Active Directory), the area of business processes or digital production. For example, you will program databases (Industry 4.0), regulate the internal firewall, manage user accounts and access authorizations or map processes in our software systems. There is also the opportunity to work in our branches in the USA and China after your training.
Your tasks
System integration
- Planning and design of IT infrastructures, networks and system solutions that meet the requirements of the company or organization
- Analysis and efficient resolution of IT problems to ensure smooth operation
- Management and optimization of IT infrastructures and networks to ensure system stability
- Use of virtualization technologies (Nutanix AHV)
- Operation of distributed file systems; backup management
- Management of client devices through cloud management platform (MS Intune)
Application development
- Development and programming of customized software solutions
- Analysis of requirements/objectives and creation of concepts
- Development and implementation of database concepts
- Maintenance and adaptation of existing database structures
- Digitization and automation through suitable, specialized software solutions
- Analysis and efficient resolution of IT problems to ensure smooth operation
- Ensuring data protection and security at software level
Facts about your apprenticeship
What you need
- Good secondary school leaving certificate or high school diploma
- Enthusiasm for IT, good IT skills
- Ability to analyze and solve problems
- Team and communication skills
Important school subjects
- Computer science
- Mathematics
- German, English
- English
Duration of training
3 years
Vocational school
Bayreuth
Your career prospects
Subsequent operational departments
- IT department
- Software Development
- Research & Development
Further training opportunities
As an IT specialist, there are many paths open to you, for example through further training, additional qualifications or a subsequent degree course. Depending on your interests and strengths, different specializations are possible that will prepare you for a career as a specialist expert or manager. Examples of this include further training as a technician, business administrator or software developer.
What you can expect
Individual supervision and support during your training
Trainee events
Modern work culture & working environment
High chances of being taken on
30 days vacation
Fair remuneration
RAPA Team
Company canteen RAPAteria
